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1) Why doesn’t the money we pay in taxes to our city
cover the expense of providing EMS services to its
residents?
Over the
past 15 years, the actual cost of providing state of the
art EMS service to any community has increased
tremendously. It is our goal to help our client to
continue providing exceptional service to the residents
while generating additional revenue.
2) Do all medical insurance plans cover
claims for emergency ambulance transports?
99% of medical insurance plans have a provision to
include payment for emergency ambulance transports.
Some medical insurance plans may require the patient to
call them within a certain time parameter following the
emergency in order to obtain authorization so that
payment can be made on related claims. In addition, the
actual amount of the payment made by insurance carriers
will depend on the patient’s policy guidelines.
3) What
happens if I do not have medical insurance at the time
of my EMS transport?
Please
note that no patient will be denied emergency medical
service. The first and foremost concern for our clients
EMS system is to the health of their residents
experiencing medical emergencies. The EMS personnel are
not, and will not be trained to discuss insurance
billing. It will be the job of Great Lakes Billing to
obtain insurance coverage information, and to establish
suitable monthly payment plans for those patients that
require them. In addition, a Financial Assistance
Policy will be in place for those in need.
4) What
will the City charge for an ambulance transport?
Rates will
be established through a thorough review of several
insurance carriers’ Usual and Customary Rates of
reimbursement for ambulance procedures including
Medicare, Medical Mutual and Anthem.
We hope that this
information is helpful in answering some basic questions
you may have regarding EMS billing. Please contact us
with any additional questions.
Great Lakes Billing
(440) 605-9117
Toll Free (800)
845-4522
Email admin@glba911.com
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